Rehabilitation and Substance
Abuse Treatment
Working Together to Serve Deaf Clients
by
Katherine A. Sandberg
with assistance from Kim Korwin, Pam Beiknap and
Amy Mathews
Introduction
Rehabilitation counselors who serve Deaf arid Hard
of Hearing clients who may have substance abuse problems, have
unique opportunities in the area of prevention, intervention and
aftercare. Because of the complex nature of hearing loss, service
providers who become skilled at working with this group of people
will likely draw more and more on this population for their case
load. The Deaf/Hard of Hearing client is limited in his or her
access to many resources, and he/she may tend to rely more
heavily on those professionals who do have an understanding of
their particular needs. Also, rehabilitation service providers
frequently serve as an intermediary between the deaf client and
other agencies. An example would be the Vocational Rehabilitation
counselor who may mediate between a Deaf/Hard of Hearing employee
and employer. Not only does the Deaf/Hard of Hearing client
utilize rehabilitation professionals in a variety of roles but
other agencies often rely on Vocational Rehabilitation counselors
as their community link.
The issue of substance abuse is one that permeates virtually everyone in this country. Individuals who are Deaf/Hard of Hearing are affected by substance abuse just like hearing people. Although research has been scarce, the assumption has been made that this population maintains at least the level of addiction found in the general population. That is, current thinking is that at least one in ten Deaf/Hard of Hearing individuals faces difficulties related to the use and abuse of mood altering chemicals. Because of the relationship described above, rehabilitation workers may be in a unique position to detect signs of alcohol or other drug abuse and to assist in the referral process.
Signs and Symptoms
The following are some common signs and symptoms of
a substance abuse problem that might be detected in a client.
While the presence of one or two indicators should not be used to
diagnose a client as chemically dependent, a combination of
symptoms or a pattern that emerges can be very helpful in
identifying a substance abuse problem. Frequently, much of this
information can be gleaned in routine questioning done with all
clients as a part of the service provision.
Physical frequent unexplained illnes ssudden weight loss/gain injuries (as from the fights or accidents) generally unhealthy appearance unusual sinus or dental problems memory loss hangovers |
Work/School unexplained absences pattern of absences or lateness declining performance inconsistant performance under the influence problems with boss/co-workers series of job/school problems |
Social isolation, lack of friends different friends socialization around use blaming others for problems loss of relationships |
Legal fights, assaults DWI or DUI charges burglary charges breaking and entering restraining orders |
Financial overdue bills legal fines, tickets borrowing/stealing money owe money to others gambling activity |
Emotional/Spiritual feelings of shame or guilt feelings of embarrassment loss of control pattern of poor judgement unresolved grief issues |
Again, remember that none of these signs by itself is sufficient to indicate an alcohol or other drug problem. However, taken in combination and balanced with other information about the client, these signs can point to a potential problem and a solution. Discrepancies in a client's story can also be helpful clues. In other words, words and actions that don't match or contradicting information can be signs that the client may need an assessment or some determination of the reasons for the inconsistencies.
Finally, the manner in which this information is dealt with can also contribute to how likely it will be to lead to help for the client. Service providers who are able to work with and question clients in a non-judgmental and creative manner have a better chance of eliciting responses from the client. Although the provider may well have an advantage over the client (such as the ability to grant or withhold support), a non-threatening approach will yield better results.
Vocational Implications of Substance Use/Abuse
In addition to the general signs and symptoms
described above, the use of alcohol and other drugs or related
criminal activity can have direct vocational implications for the
individual. If the individual has lost employment because of
his/her use of chemicals, this impacts on his/her availability
for employment and results in poor employment history this making
future job seeking attempts less likely to be successful. Crimes
committed under the influence of alcohol or other drugs are also
likely to have this kind of impact. When the individual's
production is affected by his/her use (either use at work or
after effects of the use), it can impair the worker's ability to
think clearly, problem solve, tolerate pressure, deal with fellow
workers, be free from safety hazards or work at an acceptable
speed.
VR Counselor Concerns
The following are some common concerns held by
Vocational Rehabilitation counselors who are working with clients
who are deaf or hard of hearing and who have substance abuse
issues:
How each of these concerns is addressed will vary based on the needs of the client, the judgement of the counselor and the latitude given by the agency involved. Ideally, counselors will seek out colleagues in both the treatment and vocational rehabilitation fields for help and support in making difficult decisions.
The Referral Process
The Vocational Rehabilitation counselor who
discovers clues or signs that point to a substance abuse problem
is likely to feel overwhelmed unless he/she is acquainted with
some kind of referral process. Although the specifics may vary
depending on the community or agency, generally the first step
would be to undertake a formal assessment of the client's
chemical use. Because funding sources and local procedures will
vary, there is no one source for such an assessment. In some
states treatment funds are allocated on a county basis thus
making counties responsible for assessing needs. When dealing
with insurance funding, each company will have its own process
for designating an assessor and admission criteria. However,
local providers in substance abuse services should be able to
help in obtaining an assessment. State agencies dealing with
chemical dependency or substance abuse can also assist in this
process. The role of the rehabilitation service provider will
vary depending on the scope of the responsibilities of the
position but the provider can probably at least recommend an
assessment when appropriate and provide some resources for the
client to utilize.
Those service providers who are in a position to do so may also want to help acquaint assessors with the particular needs of the Deaf/Hard of Hearing client as they relate to the assessment tool and procedure. Such information as the need for an interpreter when being assessed by someone not fluent in sign language or the client's potential underexposure to substance abuse "lingo" (such as blackout, tolerance, D.U.I.) can be helpful in providing a valid assessment. Any cultural or linguistic information that can be communicated to the assessor will add to the validity of the assessment.
If a client is determined to be in need of treatment services, rehabilitation professionals may also be in a position to recommend appropriate placements that are sensitive to the special communication needs of this group. A services checklist, included at the end of this article, can be helpful in identifying what services best meet the needs of the particular client. Rehabilitation workers who work with Deaf/Hard of Hearing clients also frequendy serve as the referral source to the treatment program. With proper release of information forms completed from the client, much of the referral process can be completed over the phone to the program. Typically clinical information about the client's substance use and related consequences combined with personal data such as name, address, birthdate, social security number and so on are sufficient to complete the referral process.
Keeping in Contact DuringTreatment
For rehabilitation counselors who will continue
working with the client upon completion of treatment, keeping in
contact with the treatment program and monitoring progress can be
very beneficial to the client. Rehabilitation professionals who
are familiar with the philosophy of treatment programs they
utilize have a good basis for understanding the client's
treatment experience. Periodic updates about the client's
progress through the program, barriers the client faces,
anticipated discharge date and aftercare recommendations allow
the rehabilitation worker to be in a position to serve the client
well upon his/her return.
Rehabilitation workers, with client relationships and some history with the client can help treatment staff and the client to anticipate some of the difficulties in ongoing recovery after treatment. The rehabilitation professional may also be in a better position than treatment program staff to identify support services in the communitv which can be utilized by the client.
Aftercare Considerations
Rehabilitation workers can be an important recovery
link for clients leaving treatment and returning to the
community. Understanding the treatment process. serving as a
guide to local resources and acting in a supportive capacity can
all be key pieces for a client's continued sobriety. An aftercare
plan is typically formulated at the treatment center, which
should be a joint effort between staff and